Privacy policy

1. Data controller

Elite Clean & Care S.L. (hereinafter, "Elite Clean & Care"), with registered address at C/ Marina, 9, 17240 Llagostera (Girona), España, Tax ID B93924694 and email info@eliteclean.es, is the controller responsible for processing the personal data collected through this website.

2. What data do we process?

Through this website's contact form we collect the following data: full name, phone number, email address, type of service requested and any message you choose to include.

3. Purpose of processing

• To handle quote requests and enquiries received through the contact form.
• To manage the business relationship that may result from such a request.
• To send communications related to the contracted service, where applicable.

4. Legal basis

The legal basis for processing your data is the consent you give by voluntarily filling in and submitting the contact form, and the performance of the pre-contractual or contractual relationship that may result from it.

5. Data retention

Your data will be kept for as long as the business relationship continues and, once it ends, for the legal limitation periods applicable to any resulting liabilities.

6. Recipients

Data is not shared with third parties, except where legally required. Where technology providers are used (for example, hosting or email) that may have access to data as data processors, the corresponding data processing agreement will be put in place in accordance with Article 28 of the GDPR.

7. Rights of data subjects

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by sending an email to info@eliteclean.es together with a copy of your ID document. You also have the right to lodge a complaint with the Spanish Data Protection Agency if you believe the processing does not comply with applicable regulations.

8. Security measures

Elite Clean & Care applies the technical and organisational measures necessary to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access.

9. Changes to this privacy policy

This privacy policy may be amended to adapt it to legislative changes or changes in our data processing activities. Any changes will be published on this same page.